Refund policy
Return & Refund Policy
At Perryy, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
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The item must be unused and in its original condition.
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The item must include original packaging and accessories when applicable.
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Proof of purchase or order information must be provided.
To start a return, please contact us at:
Email: DonnaPerryo@outlook.com
Please do not send items back before receiving return instructions from our customer support team.
Non-Returnable Items
Certain items may not be eligible for return, including:
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Items damaged due to misuse or improper handling
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Products that have been used or altered
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Items marked as final sale (if applicable)
Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved, your refund will be processed to the original payment method.
Please allow several business days for the refund to appear, depending on your payment provider.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery with your order details and photos of the issue.
We will review the request and provide a suitable solution.
Return Shipping
Customers are responsible for return shipping costs unless the item received was incorrect, defective, or damaged.
Original shipping fees are non-refundable unless required by applicable law.
Contact Information
Perryy
31702 US-2
Sultan, WA 98294
United States
Email: DonnaPerryo@outlook.com
